![]() “Compared to other tools, I have found Splashtop to be a product that I do not have to worry about once it is installed.Splashtop has been a reliable tool for our small team while also being cost efficient.” Director, Marketing & Advertising Company. We can queue renderings for processing without burdening remote computers that lack the resources. “Splashtop allows our 2D & 3D design team to interact with software installed on office systems which may be CPU intensive.TrustRadius reviewers have praised the platform for its ease of use, security, and support. The company's dedication to customer responsiveness sets it apart from competitors, ensuring users receive the highest level of satisfaction.Įarning a Top Rated Award underscores Splashtop's credibility and commitment to delivering the best remote access and support solutions on the market. Winning these TrustRadius Top Rated Awards is a testament to our relentless pursuit of excellence in the industry."Īs a frontrunner in remote access and support solutions, Splashtop offers a competitively priced, user-friendly platform with industry-leading security features. ![]() ![]() We are dedicated to providing our users with an exceptional experience, backed by responsive customer support. Splashtop CEO, Mark Lee, expressed gratitude and pride in the company's accomplishments, stating, "Our customer-centric, product-led growth strategy has allowed us to continuously bring the finest products to the market. “These awards are based directly on customer feedback and help software buyers make better-purchasing decisions by highlighting products that provide high levels of customer satisfaction.” "Splashtop has won Top Rated Awards in the Remote Support and Remote Desktop Categories,” said Megan Headley, VP of Research at TrustRadius. This prestigious accolade is based entirely on reviews and customer sentiment, emphasizing Splashtop's commitment to user experience and customer support. For Mac OS with FileVault enabled, i t supports to resume connection from remote reboot only when triggering reboot from the “Restart system with FileVault password” option in Streamer tray icon.CUPERTINO, Calif., (GLOBE NEWSWIRE) - Splashtop, a leader in remote solutions that simplify the work-anywhere world, is proud to announce that it has been named the winner of the TrustRadius Top Rated Award 2023 in both the Remote Desktop and Remote Support categories.The only exception is when the next reboot command happens when Windows is not logged in. After doing a safe mode reboot, the next reboot will be a normal reboot.This is standard Windows 10 safe mode behavior. Someone would need to manually turn on Wi-Fi at the computer. So, if the computer is using Wi-Fi, you will not have remote access into the computer if you reboot into safe mode. For Windows 10 safe mode reboot, Windows disables Wi-Fi by default.If the "Restart Streamer" option is greyed out, it will prevent you from remotely restarting the streamer so the only way in this case would be to physically get to the remote machine and manually close and re-open the Splashtop Streamer application. In the Business App after login, please click on the "gears" icon next to the computer name and once the new window appears please look towards the bottom for the following options. In the event that the Splashtop Streamer is having issues such as connection, slow loading, etc it is best advised to restart the Streamer entirely from within the business app. To disable, simply uncheck the corresponding box. Log in at my. and click on Management > Settings. It is possible for the owner of the Splashtop team to disable the reboot options for all computers in the account. ![]() Starting with Splashtop Business app version 3.1.2.1, you can click on the gear icon next to a computer to find the restart streamer/reboot computer options.īy default, any admin on the Splashtop team can execute these reboot options. On the computer list, click on the gear icon next to the desired computer and click on the "Reboot computer" option.Ī window will open with options to restart the streamer or reboot the computer (in the case of Windows, normal or safe mode). This can be done from either the web console or the Splashtop Business app (version 3.1.2.1+ for Windows and Mac). If you're running Splashtop Streamer 3.1.2.0 or newer, you can remotely reboot a computer or restart a streamer.
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